Industry

Bank customers aren’t loyal, says accounting firm

With 61% of Canadians reporting they would switch banks for better rewards, banks need to sharpen their focus on improving the customer experience in order to retain existing customers and attract new ones, a recent EY survey reveals.

By Staff |September 12, 2013

2 min read

Rogers appoints Guy Laurence as President and CEO

Rogers Communications today announced the appointment of Guy Laurence, 51, as president and CEO effective Monday, December 2, 2013. The appointment follows an extensive international search for a CEO to succeed Nadir Mohamed, who announced his plan to retire earlier this year.

By Staff |September 12, 2013

1 min read

Libor to stay under London’s control

Control of the Libor benchmark may not move from London to Paris, according to a draft EU law, the Financial Times reports.

By Staff |September 11, 2013

1 min read

RBC snags top banking honour

RBC was named Best Commercial Bank in Canada in World Finance's 2013 Banking Awards today.

By Staff |September 11, 2013

1 min read