Industry News

ABCP agreement will try to stem liquidity crisis

Some of the country’s largest third-party providers of asset-backed commercial paper (ABCP) and their lenders reached an agreement Thursday that will attempt to stem a growing liquidity crisis in the ABCP market. The crisis has been a leading driver in the current Canadian market downturn. Many of the key institutional lenders to third-party ABCP providers […]

By Mark Noble |August 16, 2007

3 min read

Market disruption language could hurt financials further

The financial industry has taken a huge hit in the past few weeks, but more problems could be just around the corner, warns one Fidelity Investments portfolio manager. Ken Anderson, a portfolio manager for Fidelity’s fixed-income division, says contagion is the biggest risk facing the markets right now. “We’re dealing first with the sub-prime mess […]

By Bryan Borzykowski |August 16, 2007

3 min read

Briefly:

(August 15, 2007) On Wednesday the TSX Group announced that it is launching a new derivatives exchange. The DEX is set to begin operation in March 2009. The new exchange will list and trade options, futures and options on futures on a variety of Canadian securities. Also announced today, the TSX Group has secured exclusive […]

By Staff |August 15, 2007

3 min read

Some service basics lacking at the Big Five: DALBAR

A new study by DALBAR Canada has found that when it comes to Customer Service 101, little things can go along way in landing would-be clientele. Yet at the branch level of some of Canada’s major banks, simple but effective service skills are in short supply. Using “mystery shoppers,” DALBAR audited service at Ontario retail […]

By Mark Noble |August 15, 2007

3 min read