We made it to Newport

By Jim Lyons | January 23, 2026 | Last updated on January 21, 2026
2 min read
Sail boat
Photo by Kelly Sikkema on Unsplash

The waves rose alongside the yacht like moving walls of water — higher than the coach house, close enough that each one looked as though it might swamp us entirely. It was a perception challenge more than a physical one. The vessel wasn’t the issue.

We were sailing from the Caribbean to Newport, R.I., well offshore and past the point of turning back. For those of us on the crew, this was a first. For Ben, our professional captain, it was familiar territory. He had sailed this route many times.

The boat was purpose-built for offshore sailing and equipped with the latest technology for weather forecasting and passage routing. Ben knew where to go, what was coming and how to get there safely. The systems were solid. The data was clear.

We were alarmed but not panicked. Ben was there for us. No speeches were made, no instructions given. His quietly steady leadership made us feel safe.

Ben understood that on passages like this, the risk isn’t the vessel or the technology — it’s the people onboard. He wasn’t focused on fighting the seas, he managed us.

He didn’t dismiss what we were seeing. And he didn’t offer false reassurance. He created structure and clarity.

He explained why the waves looked so large from the cockpit. He translated weather data and routing information into calm, practical context. He defined what was normal and what would require action. He set watch schedules, individual roles and clear expectations.

As we made progress, we began to feel a shared sense of confidence. The waves didn’t get smaller. The weather didn’t ease. But the situation felt manageable — thanks to Ben.

The retirement journey

You know where I’m going with this. Ben’s leadership mirrors yours as a financial advisor. Markets move. Headlines escalate. Assumptions change. From a client’s perspective, risks can appear higher than the coach house — large enough to overwhelm their plan even when the underlying structure remains sound.

Like Ben’s boat, today’s financial plans are carefully designed and supported by sophisticated planning technology. They incorporate assumptions, stress tests and scenario analysis. The math works.

What doesn’t always hold is how clients feel along the way. When their perceptions are misguided, or their emotions take over, it’s up to you to step in.

A retirement plan is no more a weak link than Ben’s boat. The real vulnerability is how your client reacts to a bit of chop.

Safe and sound

We made it to Newport, and I thanked Ben. After more than 50 years of sailing, I told him it felt like I had been in an advanced offshore sailing school.

There was no way I could have stayed focused on my assigned tasks in those conditions without his constant direction, presence and expertise. The boat didn’t get us there on its own. The technology didn’t calm his crew. Ben did.

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Jim Lyons

Jim Lyons is the founder of Lyonscraft Consulting Inc., a firm focused on evolving financial advisory models from transactional sales to proactive guidance. He has worked with over 30,000 advisors across Canada, helping firms transform client relationships for the future.