Rhona Konnelly Auhtor Headshot Image

Rhona Konnelly

Rhona Konnelly is the founder of Konnelly Consulting and Insure Justice. She is a veteran of Canada’s life insurance industry and an advocate for ethical in-force policyholder servicing and consumer protection.

Opinion: Life insurance industry’s neglect of orphan policyholders poses long-term risks Opinion: Life insurance industry’s neglect of orphan policyholders poses long-term risks

Insurance

Opinion: Life insurance industry’s neglect of orphan policyholders poses long-term risks

Sector should enlist AI plus human expertise to avoid losing Canadians’ trust

By Rhona Konnelly |September 25, 2025

4 min read

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